I. General provisions
The following regulations govern the purchase of goods through the Seller's website www.pocketo.net, hereinafter referred to as the "website".
Making a purchase with a Seller is tantamount to accepting shop terms and conditions.
The terms of sale are further defined by applicable law and possibly individual arrangements between the Seller and the Buyer.
Seller reserves the right to change the terms and conditions at any time.
The current Terms and Conditions are published on the site and delivered free of charge to the Customer (by electronic means) at every request.
For Buyer, the current regulations are in force as of the date of the purchase agreement.
The Seller is:
KADO Sp. z o.o.. based in Gdansk (Address: Mysliwska 46c/7, 80-283 Gdańsk, Poland), NIP number 9571080563, REGON 362449283, KRS 0000574651
All goods in the Seller's offer are brand new and free from defects.
Information on the products available in online store Pocketo.net is an invitation to enter into a contract within the meaning of art. 71 Polish Civil Code.
The product images displayed on the site are for demonstration purpose only.
Colors may differ slightly from real products depending on monitor settings.
The customer is solely responsible for the any actions performed by himself through the website.
II. Transaction history
Clicking on the "Add to cart" option is equivalent to concluding a sales contract with the Seller.
After making a purchase, you should select the method of payment and the method of delivery.
Delivery options and delivery prices for a given option may vary depending on the type of product purchased and place of delivery.
Delivery options and delivery prices are always shown in the defined "Delivery and Payment" box directly above the description of the transaction. Shipping costs are covered by the Buyer.
The following payment methods are available:
BANK TRANSFER – to our account. Enter the login name (username) in the transfer header. Seller will wait for payment not longer than 7 days from purchase. After this deadline, the transaction is cancelled. We do not ship goods on the basis of a credit transfer, but only after the payment has been settled.
PAYMENTS BY SERVICE PAYPAL - FAST TRANSFER / CARD PAYMENT - immediate payment in paypal system.
PAYMENTS BY SERVICE PRZELEWY24 - FAST TRANSFER / CARD PAYMENT - immediate payment in Przelewy24 system.
The payment card operator is PayPro SA Clearing Agent, ul. Kanclerska 15, 60-327 Poznań, entered in the Register of Entrepreneurs of the National Court Register maintained by the District Court Poznań Nowe Miasto and Wilda in Poznań, VIII Commercial Division of the National Court Register under KRS number 0000347935, NIP 7792369887. Regon 301345068.
Please fill in the delivery option form provided on your website to enable it to work smoothly.
If you change your address, contact details, please mark this option in the form or contact us immediately after your purchase.
III. Shipping of goods
We ship the goods by courier. Packages are shipped only on weekdays, Monday to Friday.
Shipments are made by the Seller within 48 hours of posting the payment or receipt of the pickup.
In summer and high season this time may extend up to 72 hours.
To the time of the shipment, the time required for the delivery of the consignment by the carrier (courier company) shall be added.
The purchase will be delivered to the address indicated by the Buyer.
All postage and shipping postings are sent automatically via email.
The Seller shall not be liable for delays in the delivery resulting from the Buyer's incorrect address or failure to change the address of delivery in the manner specified herein. The seller has no opportunity to establish with the company delivering the arrival time to the Addressee. Deliveries are available on weekdays from 8 to 21.
IV. Pick up and check your shipment
When receiving shipment from the courier, check that the packaging is not damaged and that the contents of the shipment match the order. If damage is found, a damage protocol should be prepared and signed with courier, which describes the damage and package condition. In order for the courier company to be responsible for damage to the consignment during transportation on the courier of the damage protocol, tick the box "DAMAGED PACKAGE". In case of non-compliance of the package with the order, please contact the Customer Service Department by e-mail at firstname.lastname@example.org
V. Price and cost
All prices quoted by the Seller are prices denominated in Polish zlotys and are gross prices, that is, including VAT. These prices are not negotiable
The cost of delivery to be added article price.
The shipping cost is a separate item on the sales document.
Each invoice issued are VAT invoice.
The binding for the site is the price displayed in the online shop when the buyer clicks on the "buy" option.
The shipping costs of the goods are always given in the order form, per order and are not subject to negotiation.
VI. Eligibility to withdraw from the Agreement
The Buyer may withdraw from the contract of internet sale of the Products without giving a reason by submitting a written statement in writing within 14 (fourteen) days. The above entitlement can be fulfilled by the Buyer by sending a statement of withdrawal from the Contract to: ul. Jaśkowa Dolina 15/38 "Willa Steffensów", 80-252 Gdansk, or to the e-mail address: email@example.com
Indicated in Art. V. 1 above the 14-day period is counted from the date on which the goods were delivered to the Customers (picking up the goods from the carrier). In the event of termination of the contract for the internet sale of Products, the contract is considered as not existing and the Buyer is released from all obligations. What the Parties have provided is reimbursed in the unaltered state (unless the change was necessary within the limits of the ordinary management), ie during the period from the date of delivery of the Goods to the Buyer, can not be caused by mechanical damage to the Goods (in particular: Or lack of any of the elements of the Goods which form an integral part thereof in a technological or functional sense, unless the foregoing occurs as a result of the non-conformity of the Goods with the Agreement within the meaning of the Polish Consumer Specific Conditions Act of 27 July 2002 and the amendment of the Polish Civil Code law (Journal of Laws No. 141, item 1176, as amended). The repayment of mutual benefits should be made immediately, not later than fourteen (14) days. The goods returned by the Buyer should be packed in an appropriate manner, ensuring avoiding of damage during transport, as far as possible Goods should be packed in the original packaging. The goods should be returned with complete equipment and accessories and documents issued on sale (proof of purchase) to: ul. jaskowa Dolina 15/38 "Willa Steffensów" 80-252 Gdansk, Poland. The cost of packaging and return of the Goods shall be borne by the Buyer. KADO SP. z o.o. does not accept any postage shipped at its expense.
The Service Provider as a Seller is liable to the Consumer for non conformity of the goods with the sale contract purchased by the Customer within the scope defined by the Polish Law Act of 27 July 2002 on special conditions of consumer sale and amendment of the Polish Civil Code (Journal of Laws No. 141, item 1176 As amended). For the avoidance of doubt it is stated that none of the provisions of these Regulations restrict the consumer's rights which he has under the law of the Republic of Poland.
If such a statement is found to exist, the provisions of the law of the Republic of Poland, the Civil Code, the Law of 2 March 2000 on the protection of certain consumer rights and the liability for damage caused by a dangerous product shall be applicable (Dz. Of 2000 No. 22, item 271, as amended) and of the Act of 27 July 2002 on special conditions of consumer sale and amendment of the Civil Code (Journal of Laws No. 141, item 1176, as amended). .
For the avoidance of doubt it is stated that none of the provisions of these Regulations does limit the Entrepreneur's entitlement under the law of the Republic of Poland. If the existence of a provision of such nature is found, the provisions of the law applicable in the territory of the Republic of Poland, and in particular the Civil Code, shall apply.
Failure to perform a non-cash payment due to Force Majeure shall not constitute claiming any compensation or contractual penalties unless the Party to which Force Majeure has failed immediately after having given reasonable notice to the other Party of the occurrence of such circumstances. All products in the shop are covered by the warranty. The warranty does not cover mechanical damage and, in particular, as a result of improper use (misuse) and natural usage of material. Complaints for incompatibility of the Goods with the Sales Agreement, warranty for defects or warranty of the manufacturer as well as improper performance of the Additional Services may be submitted in writing directly in the Physical Store or by e-mail (with attachments of photos of the defect) to firstname.lastname@example.org or send to : Ul. Jaśkowa Dolina 15/38 "Willa Steffensów", 80-252 Gdańsk, Poland. The buyer should contact the Seller before making a complaint in order to establish a complaint procedure, in particular to determine how the Seller will handle the complaint (eg repairing the goods, exchanging for new ones). Once the arrangements have been made, the purchased goods must be returned together with the proof of purchase (copy of the invoice). For information on how to return the advertised Goods and to file a complaint, please contact Customer Service at email@example.com. The complaint should state the reason for the order and the scope of activities the customer expects from the seller. In case of justified complaint, the goods will be repaired or replaced free of defects. All returns and shipments sent at the Seller's expense will not be accepted unless there have been other written findings in advance.
Settlement of possible disputes arising between the Service Provider and the Buyer shall be submitted to the competent courts in accordance with the provisions of the relevant provisions of the Polish Code of Civil Procedure.
IX. Transitional and final provisions
Each customer making purchases in the shop agrees to receive business information electronically (no more than once a month). Expression of consent may be revoked at any time by sending information about its withdrawal to the email address (firstname.lastname@example.org).
Recognition of individual provisions of these Regulations in the manner prescribed by law is invalid or ineffective does not affect the validity or effectiveness of the remaining provisions of the Regulations. In place of an invalid provision will apply the rule, which is closest to the purpose of the invalid order and the whole of these Regulations.
X. Payment methods
If you choose "Pay Transfer" as your payment method, please make payment for the following information:
Transfer title: order no
Account Number EUR: 90 1090 1098 0000 0001 3122 4211
Account Number USD: 73 1090 1098 0000 0001 3122 4226
Bank: BZWBK SA
SWIFT (BIC): WBKPPLPP
Recipient Name: KADO SP. z o.o.